Welcome to BitX

Privacy Policy

Welcome to BITX – Binance Trading Experiences. Your privacy and the protection of your personal data are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information when you use our platform:

Personal Information**: When you register an account, we collect your name, Contact details (email, phone number), National ID or verification documents (for KYC), Transaction details (deposit, withdrawal history), Bank or crypto wallet information, Login details and device information

Transaction Information**: We collect details of your transactions, including the type and amount of cryptocurrency, payment methods, and transaction history.

Device and Usage Information**: We may collect information about your device, IP address, browser type, and activity on our platform to enhance your user experience and improve our services.

Account Registration

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account details, including your username and password.

Compliance

You agree to comply with all applicable laws and regulations regarding the use of cryptocurrency and trading activities within your jurisdiction.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services**: We use your information to facilitate transactions, process payments, and provide you with access to our platform.

• To verify your identity (KYC)
• To process deposits, withdrawals, and returns
• To communicate with you (updates, notifications)
• To provide support and resolve issues
• To comply with legal and financial regulations
• To improve platform performance and security

3. How We Protect Your Data

We implement stringent security measures to protect your personal and transaction information:

• Secure servers with firewalls and encryption
• Two-factor authentication (2FA)
• Limited access to sensitive information by authorized personnel only
• Regular audits and system checks to prevent unauthorized access
• We do not sell, share, or rent your personal information to any third party without your consent, except when required by law.

4. Sharing Your Information*

We do not share your personal information with third parties, except in the following circumstances:

Legal Compliance and Protection: We may disclose your information when required by law, such as to comply with legal obligations or legal processes, or to safeguard the rights, property, or safety of BitX Pro, our users, or others.

Third-Party Service Providers: Your information may be shared with trusted third-party service providers who support our platform’s operations—such as payment processors and analytics providers. These partners are obligated to maintain strict confidentiality.

Business Transfers: If BitX Pro undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. In such cases, we will notify you if your data becomes subject to a different privacy policy.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction: You have the right to request access to your personal information held by us and to ask for corrections if any details are inaccurate or outdated.

Data Deletion: You may request the deletion of your account and associated personal data. However, please be aware that certain information may need to be retained to meet legal or operational requirements.

Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions provided in our emails.

6. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to improve your experience on our platform, including to:

Store your preferences and settings

Analyze site usage and enhance performance

Deliver personalized content and targeted advertisements

7. Data Retention

We keep your personal information only for as long as needed to achieve the purposes specified in this Privacy Policy, unless a longer retention period is required or allowed by law.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your jurisdiction. By using our platform, you consent to the transfer of your data to countries with different data protection laws, including our servers located in other regions.

9. Changes to This Privacy Policy

BITX may update this Privacy Policy from time to time. When we do, we will notify users via email or platform notification. Continued use of our services means you accept the updated terms.

10. Contact Us

If you have any questions or concerns about your privacy, feel free to contact our support team at: 📧 Here